Our Services

Practical support across hardware, business IT, optimization, and web work.

Our Services Here at Advice PC Group we have a variety of services, from hardware repair to website design, we do a little bit of everything in the tech industry. Many of our services are listed below. We strive to help serve our community to become better technology users. Not all offerings cost the customer, we post from time to time short videos on our youtube channel. This information is informative and free. Please feel free to visit our Contact Page to leave any questions or comments you may have.

Business Support

We can assist your business with outsourcing Technical Support "by the hour" or through an SLA Contract. Most businesses outsource legal questions to an attorney as well as accounting tasks to an Accountant.

Outsourcing your IT department today will provide technical expertise with cost savings.

Retaining an outsource partner with Knowledgeable Staff, integrity, competitive price structure and honesty will control the cost of technical support and increase technical expertise available to meet your business needs.

Our management believes in the benefits of proactive support and understands reactive support causes frustration. Monitoring Network, Servers and Workstations periodically will reduce unexpected downtime. If new hardware is needed, our hardware department can provide your office with custom workstations. We designed workstations for your current needs and we keep your future growth in mind. These guidelines allow us to provide customer service, products and support above our competition.

Consumer Support

We understand our competition.

I am sure you have seen the large PC manufactures advertise low prices and rebates on selected computers. However these computers are basic PC's and the price will increase quickly with minor upgrades you may require or want. Also, have you contacted a large vendor support center? We believe vendor support centers want to provide excellent support. Unfortunately, phone support experiences have ended with unsatisfactory results for different reasons.

We offer prices competitive with large PC manufactures with computers and laptops custom design to meet your needs. All of our hardware is easily upgraded. Honestly anyone can build a cheap computer, we choose to offer only quality components at competitive prices. Advice PC Group, LLC request the opportunity to earn your business and we are willing to earn it with great customer service, professionalism and honesty.

We provide upgrades, repairs and troubleshooting. Just bring your computer in and we'll assist you with your needs.

Asset Management

We conduct an initial software inventory to create license tracking system. We determine under and over licensing, assist with employee production, improves performance and reduction of costs. Keep your data safe and have peace of mind. Call or email for quote.

Software Asset Management offers licensing experts to verify your software licensing without speaking to software manufactures directly and no information provided to software manufactures. We provide software licensing informatin from ex-microsoft volume license expert.

Optimization

Slow computer? Locking up, etc. We diagnose your system, improve it's performance, check for virus protection and internet firewall's, back up your system, decrease vulnerability of your PC to hackers, clean inside your machine.

$90.00 flat rate for all customers. Service provided in shop. On-site optimization see applicable onsite rates

Hardware & custom systems

Hardware



Businesses today CANNOT afford downtime!

Advice PC Group, LLC workstations are built with your business needs in mind, built to ensure longevity which increases hardware ROI. We also offer pre-built computers for home use. We recommend ESET and Comodo Security protection to our clients. All PC’s come with free delivery and free setup (Pierce County only) but does not include file transfer, printers, etc.

Business and Home

All of our business systems are designed for your specific office needs. Please contact us for your needs and use requirements. Most Dental and Chiropractic Offices have specific needs due to custom software such as Dentrix or ChiroTouch. As easy as a description of office needs, we can get started on the perfect custom PC / Network quote. Also, ask about pricing for Linux workstations and servers.

All New PC's and Servers come with free delivery and setup in Tacoma and Puyallup area. Free setup includes hardware setup and system boot up, required services beyond boot up will be billed at normal rates.

View our rates below.

Contact us today for modifications or order pre-built computer here.

Rates

Shop Rates

  • Residential In Shop - $50.00 per hr
  • Remote Support Residential - $50.00 per hr
  • Business/Remote Assistance (No Server) - $62.00 per hr
  • Server Remote Administration - $75.00 per hr
  • Data Backup - $40.00 per DVD
  • Advanced Data Recovery - Call/email for quote
  • Virus Removal (without rebuild) - $80.00 for single infection. $150.00 for multi infection

Onsite Support

  • Customer/Home user support - $55.00 per hr
  • Business Support without Server - $65.00-$88.00 per hr
  • Business Support with Server - $90.00-$150.00 per hr

Trip Charge

  • Up to 8 miles - $25.00
  • 9 to 15 miles - $30.00
  • 16 to 25 miles - $40.00
  • Over 26 miles - Call for quote

Calculated from the office.